退款政策

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, the product must be unused, unopened (i.e., shrink wrap or manufacturer seal must be intact), and in the same condition as when you received it, including the original packaging.

Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective, damaged, or incorrect item). Please note that we are unable to refund the original shipping charges.

To initiate a return, please contact us at ruryaam@gmail.com. If your return is accepted, we’ll provide you with a return shipping label and detailed instructions. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related questions at ruryaam@gmail.com.

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**Damages and Issues**  
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect. We will work quickly to resolve the issue.

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**Non-returnable Items**  
Unfortunately, we cannot accept returns for items on sale or gift cards.

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**Exchanges**  
To exchange an item, we recommend returning the original item and placing a new order separately after the return is accepted.

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**Refunds**  
Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or credit card provider may take additional time to post the refund to your account.